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North York Training

This section relates to training programs for the work environment, including computer training

• Training Software a CD-ROM solution
• Choosing a computer training provider
• Personal Education & Learning
• Customer Service For The Independent Retailer
• 5 Core Team Building Activities

Making the Exception NORMAL, by Dale Furtwengler

Part 1
• Part 2-Benefits
• Part 3-Employee Perspective
• Part 4-The Trust Factor
• Part 5-Dealing With Difficult Employees
• Part 6-Measuring Success
• Part 7-Initial Meeting